We are partnering with a well-established organization in Newport Beach to identify an experienced Commercial Collector for an indefinite temporary assignment. This position will be primarily focused on commercial/B2B collections, with some additional Accounts Receivable responsibilities. The ideal candidate will have strong collections experience and be comfortable stepping into a fast-paced environment with minimal training. This individual should be confident managing an existing portfolio, following up on aged receivables, resolving customer questions, and driving outstanding balances toward resolution.

Key Responsibilities

• Manage a portfolio of commercial accounts and actively follow up on outstanding balances.
• Contact customers via phone and email regarding past-due invoices and payment status.
• Maintain consistent follow-up on aged receivables and outstanding accounts.
• Research and resolve invoice discrepancies, billing questions, payment delays, and account issues.
• Respond to customer inquiries and provide documentation or additional information needed to facilitate payment.
• Document collection activity, payment commitments, disputes, and account updates.
• Review aging reports and prioritize collection efforts accordingly.
• Assist with Accounts Receivable functions, account reconciliations, and payment research as needed.
• Partner with internal departments to resolve account issues and support timely collections.

Qualifications

• Previous commercial/B2B collections experience preferred.
• Bachelor Degree in Accounting or related field preferred.
• Strong understanding of collections and Accounts Receivable processes.
• Experience managing an established portfolio of aged accounts.
• Ability to hit the ground running and work independently with minimal supervision.
• Strong verbal and written communication skills.
• Professional, persistent, and comfortable handling challenging collection conversations.
• Strong problem-solving, follow-up, and organizational skills.
• Proficiency with Microsoft Excel and accounting/ERP systems preferred.